Customer satisfaction is our top priority, we want our customers to be fully satisfied with their purchases. The following general order cancellation and return policy applies to items sold by Woofffindia online pet store.
ORDER CANCELLATION PROCESS:
BY CUSTOMER:
Customers wishing to cancel orders must do so through the cancellation process on the Woofffindia Site.
– Customers can cancel the order after the shipment has been dispatched.
– Customized orders made at the customer’s request cannot be cancelled once the order is processed.
– Customers can call us at our number, and our support team will assist accordingly.
– After submitting the cancellation request, we will send you a confirmation message along with the refund details to the email address associated with the customer account.
Order Cancellation Process
– Incorrect or incomplete information regarding the customer’s credentials, such as address (street number, landmark, phone number), etc.
– In exceptional cases, due to product unavailability, if a product is “out of stock” with the vendor, the order will be cancelled.